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Frequently-asked questions

What can I expect from a Paintvine event?
Most importantly expect to have a FUN and CREATIVE evening! Your experience will start by arriving at the venue 10-15 minutes beforehand. The artist will check you in and show you to your seat, so you can get comfy before the session starts. We provide you with everything you need to complete your painting and one of our skilled artists will take you step-by-step through the featured painting of the session. Best of all, there is no experience required and all Paintvine events are judgement free zones! After around two hours of painting, drinking and laughing, you will have a completed masterpiece that you get to take home with you! We also take photos throughout the night which we post to our social pages (Facebook, Instagram etc.) and no cleaning at the end of the night - we take care of all that.

Are your events R18?
Yes, unfortunately for all public events (ones we sell on our website) we host at bars or restaurants are all age restricted to R18 and over. For events that we hold in public spaces (such as parks or beaches) there is no age restriction. For Private events, this is a case by case basis fully dependent on our partner venues.

Will I receive a ticket?
No, all our events are all ticketless. Your details are noted at purchase and will be checked at the door/event entry when you arrive. However, to make this process quick please have your event purchase details ready when you check in to your Paintvine event.

How much is it and what's included in my session?
All Paintvine events vary and the current price is on the event itself. We provide all the necessary directions and guidance from one of our skilled artists as well as all painting supplies including canvas or watercolour paper, paint, brushes and aprons. You get to take your painting home at the end of the night (woohoo). No food or drinks are included in the ticket price, unless specifically stated on the event page. You are welcome to purchase delicious food and drinks throughout Paintvine events, with the exclusion of Paintvine in the Park events - where you are welcome to bring a picnic.

Do I have to paint the featured painting?
No way. The great thing about Paintvine is the freedom to create a unique painting of your own. You're welcome to follow along with the artist or go your own way and create a one-of-a-kind. Add your own colours, shape, or textures to your painting to suit your home decor or personal preference, it's totally up to you! You'll be pleasantly surprised at how everyone's paintings come out different at the end.

What should I wear?
We provide aprons that should protect you, but after a few glasses of wine and a whole lot of fun, you might find paint in unexpected places! We recommend wearing clothes you don't mind getting a drop or two of paint on.

Do you hold group or Corporate events?
Yes, absolutely. Simply send us an email to hello@paintvine.co.nz or fill out the form on our 'Private events' page, and one of our team will arrange a suitable time and venue for your needs. A Paintvine event is great for any occasion.

What is your no-show or cancellation policy?
Sorry, but no-shows will not be rescheduled. All tickets sold are done so on a no refund, exchange or cancellation basis. You agree to these conditions when a purchase is made. If you would like to rebook your tickets to another date, you'll be subject to a $25 rebooking fee, this is waived if you buy a 'Paintvine Promise' at ticket purchase. Please ensure all details are correct at the time of purchase so no problems arise.

How do I contact you?
The best way to get in touch with us is through email or social media. We check emails and social media messages as soon as we can during standard working hours - you can email us on hello@paintvine.co.nz. Alternatively, feel free to phone our messaging service, leave a detailed message, and we will call or email you back within 24 hours: (09) 888 9220

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